Pure Nest Kids (ABN 27 990 218 170) trading as Pure Nest Australia
Effective Date: September 2026

Pure Nest Kids (ABN 27 990 218 170), trading as Pure Nest Australia (“we”, “us”, “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website at purenestaus.com.au or purchase from us.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and delivery or billing address
• Payment information (processed securely by Stripe; we do not store your full card details)
• Order history and purchasing information
• Device and browsing data (IP address, browser type, pages visited) collected via cookies and analytics tools
• Email address if you subscribe to our mailing list or marketing communications

2. How We Collect Your Information

We collect information in the following ways:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and analytics tools when you visit our website
• Through third-party platforms such as Google Analytics and Meta (Facebook/Instagram) when you interact with our advertising or visit our pages

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders and send order-related communications
• Arrange delivery of your order via Australia Post
• Respond to your enquiries and provide customer support
• Send you marketing and promotional communications if you have opted in
• Improve our website and customer experience through analytics data
• Comply with our legal and regulatory obligations

4. Disclosure of Your Information

We may share your personal information with the following third parties:

• Australia Post – for the purpose of delivering your orders
• Stripe – for the purpose of processing payments securely
• Google Analytics – for website analytics and performance measurement
• Meta (Facebook/Instagram) – for advertising and marketing analytics
• Email marketing service providers – for sending communications to opted-in subscribers
• Law enforcement or government bodies – where required by law

We do not sell your personal information to third parties.

5. Marketing Communications

We may send you marketing emails, promotions, or product updates from time to time. You will only receive these if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email, or by contacting us directly at hello@purenestaus.com.au.

6. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage them.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is processed by Stripe, which uses industry-standard encryption and PCI-DSS compliant security measures. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

9. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or out of date. To make a request, please contact us at hello@purenestaus.com.au. We will respond within a reasonable timeframe.

10. Children’s Privacy

While Pure Nest Australia sells products for children, our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately and we will take prompt steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us Pure Nest Australia (Pure Nest Kids) Email: hello@purenestaus.com.au Phone: +61 404 211 572 Website: purenestaus.com.au